Return of goods or services

Возврат товара
Документы и условия возврата
Документы

Documentation and Agreement for the FREEDOM Pay KG OfferDocumentation and Agreement for the FREEDOM Pay KG Offer

Kover Samolet - Delivery ServiceKover Samolet - Delivery Service

1
Return of goods or services at Apofiz.com
The trade-social network Apofiz, hereinafter referred to as the Electronic Platform, acts solely as an intermediary platform and is not a party to any transactions between users. The Electronic Platform is not a seller, manufacturer, or supplier of goods and/or services presented on the organization pages on the platform. Therefore, the Electronic Platform does not assume legal responsibility for the quality and warranty of the offered goods or services, as well as for possible violations of the rights and obligations of the parties during the transaction. All questions, disputes, and claims related to the fulfillment, termination, or non-fulfillment of the terms of the purchase and sale agreement should be addressed directly to the participants of the transaction. The Electronic Platform disclaims all direct or indirect obligations and warranties regarding any goods or services offered on the platform and does not undertake commitments to resolve conflicts between users.
2
Returning Items Purchased Online

Returning items purchased online is regulated by the laws of a specific country and the return policy of a particular store or seller. However, there is a general list of items that are usually excluded from the possibility of return after online purchase:

  1. 1. **Personal hygiene items**: Toothbrushes, combs, cotton swabs, etc.
  2. 2. **Cosmetics and perfumes**: Opened and used products.
  3. 3. **Diapers and other hygiene products**.
  4. 4. **Underwear and swimwear**: Especially if the factory packaging or labels are compromised.
  5. 5. **Food and beverages**: Including supplements and vitamins.
  6. 6. **Medicines and medical products**.
  7. 7. **Audio and video recordings, software**: If the packaging has been opened.
  8. 8. **Custom-made or personalized items**.
  9. 9. **Live plants and animals**.
  10. 10. **Perishable or short shelf-life items**.
  11. 11. **Tickets for events, airline tickets, and reservations**.
  12. 12. **Digital goods and services**: E-books, online courses, license keys, etc.
  13. 13. **High-value jewelry, watches, and precious stones**: In some stores.
  14. 14. **Discounted or final sale items**: Marked as "final sale" or "non-returnable".

In addition to the above, many stores may have their own specifics in the return policy. It is always recommended to review the return policy before making a purchase, especially when shopping online.

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